OneThreeOneFour is a marketplace where you can sell your photography services to people around the world. We want to make sure that you and your clients have a positive experience on OneThreeOneFour. Please read on to find out more about your rights, as well as what is expected of you, as a photographer
This policy is a part of our Terms of Service. By listing your services on OneThreeOneFour, you’re agreeing to this policy and our Terms of Service.
Representing Yourself and Your Services Honestly
You should honestly and accurately represent yourself and your services. By selling on OneThreeOneFour, you agree that you will:
- Provide honest, accurate information in your profile.
- Honor your packages prices, details, delivery time and payment policy.
- Price your packages no more than they are advertised elsewhere. If client found the same package at a lower price, you will need to match the lower price to the client.
- Accurately represent your work in your profile.
- Respect the intellectual property of others. If you feel someone has violated your intellectual property rights, you can report it to OneThreeOneFour.
- Comply with our Fees & Payment Policy and not engage in fee avoidance.
- Not create duplicate profiles.
You will need to use our on-site messaging system to communicate with clients, sharing your availability, answering questions that they may have about your services.
You’re not allowed to use our messaging system for the following activities:
- Exchange your contact details such as, mobile number, email, website, social media IDs;
- Send Sending unsolicited advertising or promotions, requests for donations or spam;
- Harassing or abusing another member;
- Contacting someone after they have explicitly asked you not to; or
- Interfering with a transaction or the business of another member.
Emails and Other Private Information
You may receive a client’s email address or other information as a result of entering into a transaction with that client. This information may only be used for OneThreeOneFour-related communications or for OneThreeOneFour-facilitated transactions. You may not use this information for unsolicited commercial messages or unauthorised transactions. Without the client’s explicit consent, you may not add any OneThreeOneFour member to your email or physical mailing list or store or misuse any payment information.
Creating and Uploading Content
As a member of OneThreeOneFour, you have the opportunity to create and upload a variety of content, like usernames, listings, messages, text, photos. In order to keep our community safe and respectful, you agree that you will not upload content that is:
- Abusive, threatening, defamatory, or harassing;
- Obscene or vulgar;
- In violation of someone else’s privacy or intellectual property rights; or
- False, deceptive, or misleading.
Building a Positive Reputation Through our Reviews System
Reviews are a great way for you to build a reputation on OneThreeOneFour. Clients who book you through OneThreeOneFour can leave a review, including a one to five star rating and photographs of their photoshoots.
Extortion is not allowed on OneThreeOneFour. Any attempt to manipulate reviews through threats, intimidation, or bribery is considered extortion and is strictly prohibited on OneThreeOneFour. Extortion includes when a photographer offers a client additional goods, services, or compensation in exchange for a positive review.
Shilling is strictly prohibited on OneThreeOneFour. Shilling is the fraudulent inflation of a photographer’s reputation by use of an alternate account. The intent of shilling is to make a photographer look more desirable by increasing the photographer’s number of sales and overall review score. Reviews must reflect the honest, unbiased opinions, findings, beliefs or experience of the client.
If you are unable to complete a transaction, you must notify the client via OneThreeOneFour and any direct contact information and cancel the transaction. If the client already submitted payment, you must issue a full refund. You are encouraged to keep proof of any refunds in the event a dispute arises.
You may cancel a transaction under the following circumstances:
- The client did not pay. (The photographer may flag a buyer for a payment not received, chargeback or cancelled payment.)
- Both you and the client agree to cancel the transaction prior to the photoshoot, and you have issued the client a full refund.
- You have decided to refuse service to the client, and if the client has already paid, you have issued a full refund.